Patron levels comprise a benefits value which details the actual costs to the charity of providing those benefits. Any value given over the benefit is freely given as a donation and eligible for Gift Aid. To discuss purchasing benefits separately please contact the Development Office on 01865 305315.

1. Membership Duration & Benefits

• A Patrons membership is valid for one year from the purchase date for annual membership and for one month if paid monthly.

• Benefits apply to events scheduled after expiry but cannot be used or claimed beyond the expiry date.

• Membership benefits activate within 72hrs for bookings and on the website. A welcome email follows within a few days, and a membership card/pack is posted within seven days. If not received, contact development@oxfordplayhouse.com.

2. Membership Payments & Renewals

• Memberships are non-refundable and non-transferable, including renewals and gift memberships.

• Auto-renewals can be cancelled in your account or by emailing development@oxfordplayhouse.com before expiry. No retrospective refunds are issued after renewal.

• Auto-renewals use Continuous Authority, a recurring card payment system. If card details change or expire, an update is required.

3. Priority Booking & Discounts

• Some events may not offer priority booking, discounts, or waived fees.

• Ticket availability for patrons during priority booking may be capped.

• Patrons can purchase up to two discounted tickets per eligible event (one for themselves, one for a guest). Additional priority booking tickets are available at full price and may have quantity limits.

• Membership discounts apply only to full-price tickets and exclude lower-tier price bands. Discounts cannot be combined with other offers.

• Discounted tickets are subject to availability and are not guaranteed.

4. Exclusive Patron Benefits

• Invitations to at least two exclusive events annually. Alternative options may be offered if unavailable, but this is not guaranteed.

• Pre-show and interval access to The Lucy Group Patrons Room (subject to availability).

• Acknowledgment in Oxford Playhouse brochures, website, programs, and foyer. Patrons may opt out by contacting development@oxfordplayhouse.com.

• Gold Patrons Only:

• Personalized seat plaque in the auditorium (duration confirmed upon joining).

• Season briefing with the Artistic Director/CEO (or, in exceptional cases, a senior representative).

• Access to House Seats for sold-out performances (subject to availability), please request these by emailing development@oxfordplayhouse.com or contacting the Box Office on 01865 305 305 if urgent.

5. Membership Usage & Restrictions

• Patrons must present a valid membership card to access benefits in the venue.

• A 10% discount applies at Oxford Playhouse bars (excludes merchandise, programmes, and catering).

• A 10% discount is available for selected courses (valid only for the patron; can be used for a child’s booking).

• Patrons are exempt from transaction fees, exchange fees and resale fees when they are the lead booker.

• Memberships are for individual use only and not for businesses or organizations.

6. Amendments & Cancellations

• We reserve the right to amend or withdraw benefits, discounts, and offers at any time.

• Memberships may be cancelled without refund if terms are violated.

7. Third-Party Offers

• Partner organisation discounts are subject to change and are not guaranteed.

• We present offers accurately, but partner organisations control specific terms and may modify or withdraw them.

8. Data Protection

• Oxford Playhouse processes personal data in compliance with GDPR and the Data Protection Act 2018. Refer to our Privacy Notice for full details.

9. Gift Aid & Donations

• Patrons' membership includes a benefits value representing the cost to the theatre.

• Any amount given above the benefits value is a voluntary donation and may be eligible for Gift Aid.

• We may contact you regarding Gift Aid declarations.

Membership Levels & Contribution Breakdown:

• Silver Patron: Benefits value: £90 | Donation value: £510

• Gold Patron: Benefits value: £100 | Donation value: £1,700

Patron levels comprise a benefits value which details the actual costs to the charity of providing those benefits. Any value given over the benefit is freely given as a donation and eligible for GIFT AID. To discuss purchasing benefits separately please contact the Development Team at development@oxfordplayhouse.com or call 01865 305 305 (option 3).