FAQs - Planning your visit to Oxford Playhouse
Q - Where is a good place to stay?
A - See Tourist Information: 15-16 Broad Street, Oxford, OX1 3AS. Tel: 01865 726871 www.visitoxfordandoxfordshire.com/accommodation/
Q - Where is it best to park in Oxford?
A - There are large (NCP) car parks in Gloucester Green, Worcester Street and the Westgate Shopping Centre. However, it is advisable to use the Park and Ride service. For more information, see the links below.
Q - Will the Park and Ride still be running after the show?
A - Usually, most buses run until 11pm.
Q - What are the opening times of the Ticket Office at Oxford Playhouse?
A - Opening Times:
NO SHOW - 10:00am-6:00pm
WITH SHOW - 10:00am until half an hour after the show begins with phones closing at the performance start time.
Q - What time should I pick up my tickets?
A - 15-30 minutes before the performance begins.
Q - What time will I be able to go to my seat?
A -The auditorium is open thirty minutes before the performance. We do have limited space in the foyer, if you have difficulty standing please ask one of the Front of House staff for assistance.
Q - Will I be allowed in if I arrive late?
A - Latecomers may not be admitted until a suitable point in the performance, so as not to cause disruption to the actors and the audience (this may be the interval). A synopsis and a script may be available so you can catch up on what you have missed.
Q - How can I choose which seats I want when I book online?
A - For all performances in the Oxford Playhouse auditorium, individual seats are selected when booking via the internet service. Your seats are selected from an interactive seating plan.
Q - Is there a dress code?
A - No.
Q - Will there be an interval?
A - Generally there is an interval. However, please check on the week of the performance at the box office - 01865 305305, press option 1 on the menu.
Q - How long is the show?
A - The approximate finish time of each individual performance is displayed at the Ticket Office prior to the performance. Should you require the running time before you arrive, please contact the Ticket Office on 01865 305305, press option 1 on the menu.
Q - Is there a booking fee?
A - There is a £1 per ticket booking fee on events at Oxford Playhouse with a ticket price of £10 or more. The booking fee will not apply to tickets with a full price value of less than £10 or to tickets booked for Family Shows, Group and School bookers (10+), Enjoy! tickets, Disability and Companion to Disability Patron tickets, Burton Taylor Studio shows or tickets sold through Tickets Oxford agency.
If you require your tickets to be posted to you there will be a 60p minimum charge to cover postage.
Q - Do you sell Theatre Tokens
A - We sell Oxford Playhouse Gift Vouchers which can be used to purchase tickets for any Oxford Playhouse event. We also sell National Theatre Tokens.
Q - Can I bring my baby to the theatre?
A - Babies under 18 months old are welcome to our family shows which are indicated by the family friendly logo. Please book a ticket from the Ticket Office. View all Family shows.
Q - What are the opening times for the Cafe Bar?
A - Opening Times:
Oxford Playhouse's Cafe Bar is open Monday to Friday 10am to 11pm (6pm on non-performance days). The bar opens at 12 noon on Saturdays.
Q - Do you serve food?
A - Yes we do. A wide selection of freshly prepared sandwiches and homemade cakes is available all day.
Q - Can I pre-order Ice Creams?
A - Yes, if you are bringing a party of ten or more to any performance. You can pre-order ice creams and they will be brought to your seat. If you would like to make use of this facility please contact the Front of House Office on 01865 305358. Ice Creams are £2.
Q - Can I pre-order interval drinks?
A - Yes, interval drinks can be pre-ordered in both the Cafe Bar and the First Floor Cafe Bar prior to the performance. Drinks in plastic cups may be taken into the auditorium.
Q - Can we film or record the shows?
A - No, due to copyright law, the use of all photographic and recording equipment (including mobiles) is strictly prohibited.
Q - Can I use my mobile phone in the auditorium?
A - No, please remember to turn off all mobile phones, pagers & watch alarms before entering the auditorium.
Q - Do you provide toddler booster cushions?
We have a limited supply of toddler booster cushions for very small children who attend family shows. Due to this limited supply these are allocated on a one per child, first-come-first-served basis. Please ask a member of Front of House staff half an hour before the performance start time to receive a cushion.